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Tools and Machines, tool, drive, craftsman, told, sears, store, miles, trip, people, round, eggs, suck, send, replacement, corporate, return, service, give, problem, snap-on, napa, replaced, replace, tools, sell, broke, socket, 19mm, deal, bring, longer, local, time, nearest, makes, sense, speak, sear, call, spending, mile, warrenty
- Last time I will buy Craftsman!
Broke a 1/2 drive 19mm socket - no big deal right. So I bring it to local sears store and am told we no longer sell tools so we can not replace it. So I ask now what? Well you can drive to another store - nearest is 30 mile away. Let s see for a $5 tool spending that much gas makes sense right? So I call Sear and speak to 12 different people until I am told to go suck eggs. There is no one I can send the tool to for replacement, I will just have to drive 60